Terms of Service (TOS)
By becoming a member of Thermal Mermaid, you understand and agree to the terms of Service of this website. By placing your membership you have read and agreed to these terms. The following terms apply to all members, and the website owner reserves the right to update, modify, or change the terms at any time with no obligation to make notification of changes. (I.E : check back and review the terms if this is important to you.)
- The member is signing up to access content that is the creative property of the website owner. The content is in a constant fluid state of development, enhancement, and building. New content is always being added, old content may be updated or changed.
- This is not a 'service' based subscription service. Member's must understand that their membership accesses content on a reoccurring subscription basis, and does not entitle anyone to services beyond accessing content.
- Admins, moderators, or members of Thermal Mermaid are not anyone's personal teacher, coach, or obligated in any way to provide services that require labor. (However, I am happy to help anyone - time permitting - within my ability - ,so feel free to reach out to me through the community, and if I can I will.)
- Content may change at any time for any reason. Videos, recipes, and photos are often replaced and updated all the time and for any reason. Typically, this is due to expanding lessons and enriching material. Not all pages have supplemental videos, and place holders may appear for future videos, as pages are being built out.
- The member understands that when services or features are offered for "free", this is at the pleasure and convenience of the website owner. Not all services can always be offered for "free" and anything described as "free" is not a part of your paid membership.
- A member's access to software or features can be terminated at any time at the web site owners discretion.
- A member may cancel at any time without reason or advance notice, with no additional membership charge or hidden fee applied. Members are responsible for their own cancellations which can be done through the dashboard of their account. Additionally, you can log into your paypal account and control your subscriptions through your own paypal account without logging into the dashboard. All subscriptions are managed through paypal. If you do not usually use a paypal account and paid with a credit card, then a paypal account was created for you at the time of your subscription and you do have one.
- A member can ask for their money back for a full refund for any charges from 30 days of the last payment, upon cancellation. Any cancellations made by the subscriber are immediate. Once the cancellation is submitted through either paypal or the member dashboard the member will still be able to log in and still have access to their dashboard and all the free features, including the community content. You MUST request a refund through the ticket system on your dashboard. It is right next to the cancel button on your dashboard.
- You can not reverse a cancellation once it has been completed. We do not offer partial month or partial year subscriptions. Once a subscription is canceled a new sign up must be completed to regain access to the member content.
- Chargebacks are NOT an acceptable form of cancellation. The customer agrees to be responsible for their own cancellation by logging into the dashboard and clicking the "My Account" button to end their subscription. If a customer is having trouble with this process they are required to contact us to ask for help before making any attempt to chargeback.
We do not handle or store any of your credit card information. At no time do we access your financial information. The personal details that you provide to Thermal Mermaid are only used for the purposes intended when you signed up to be a part of this membership. We will never sell or share any of your details with a third party.
Part of the Thermal Mermaid network is community based and members are able to interact with one another. The content presented on this website is Family Friendly. We will not permit any illegal, harmful, or overtly mature content to be presented on this website. Please keep this in mind when using our community, and please report anything that falls outside of these standards.