This is a membership based social network community built around the craft of soap making that includes tutorials, recipes, videos, forums, groups, contests, and community made specifically for artists. We are also slowly expanding out to create special exploratory places for other cottage crafts like candle making, crochet, quilting, lace making, jewelry, and knitting.

There are some formulas that are free on this website and you can find them by going here:

However, most of the recipes are subscription based and only available to Mermaid or Siren level members. All of the soap and cosmetic formulas are organized in the Recipe Directory

This part of the website is only available to members.

The Kelpie level membership used to be the FREE level. However, as the website has become busier over the years the only way to keep fake accounts and spam off the site is to change the Kelpie level to $1 dollar per month membership. This ensures that the account holder is a real person.

There is no difference in access to information between the Mermaid and Siren level members. Both tiers provide unlimited access to all the content in the members part of the website. The Mermaid level membership is a monthly sign up, while the Siren level is an annual subscription that offers a discount for signing up for a year.

The full cancellation policy can be found here . However, ending your membership is easy and here is the short answer. You can end your membership at any time. You do not need permission, approval, or a reason to end your membership. There are no hidden fees or extra charges for ending your membership. Your charges will end as soon as you cancel your membership. You must, however, actually cancel your own membership.

This can be done two ways: Click the link directly on the left side of your dashboard that says "Membership Account Control" This takes you to your membership account control where you can proceed to cancel your account.  Once your account is canceled this will change you into a "subscriber" and your monthly or yearly charges will end. You can still log in, access your tickets, view the free content, and reactivate your account whenever you want to.

The second way is to log directly into your paypal account where you can control your re-occurring subscription settings and turn off any re-occurring subscriptions that you want to control.

We recommend that you check both of these to make sure they both reflect a cancelled status.

If you are having trouble canceling your membership and you need help with this you must open a ticket and submit a request for help. Posting a message on a forum or thread anywhere randomly on the internet or messaging any social network account declaring you would like to cancel..... is not a method for cancelling your account.

Declaring that you cancelled long ago when your account is still active.... is not a method for cancellation.

We will assist you upon request but the member is responsible for cancelling their own account to end the agreement.

If you are currently a member and need support regarding your account log into your account and submit a ticket. These tickets are the first messages of the day that get answered and take priority over other messages.

If you are logged in you can submit a ticket here

If you are having a problem logging in or you are not a member. You can message us through our Facebook page.

If you have a question about a formula, recipe, or any of the projects that you see on this site, we recommend that you post in the many forums or the activity feed on your Crafter's Wall. This will open your question up to the entire community and you may get many creative answers. Remember forums and activity feeds are NOT Customer Service and not intended to be used this way.