Hi Cynthia, You must log into the label maker.. Go to Soapcraftlabels.com .... click on the link "My Account" Log in.... then the labels will appear for all logged in members. (Your login info is the same username and password that you used to log into this dashboard)
I did that, it takes me to my page where I can select saved designs. But nowhere does it give me the option to make any.
When I click back to labels or home it tells me I must be a mermaid. Which I am.
I have rebooted your account so that you can see the correct membership pages. Please let me know if this resolves your issue. Also, the best browsers to use are Chrome and Firefox....if you use Edge/IE you may occasionally run into some bugs. This browser has always been this way with websites. When you save a design to your account it is the button that says "Add to Cart" on the product information page.